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Meeting Room Business

Case Studies

From Stalled to Shipped: Real Results With Union Solutions

Every client starts with hidden gaps. Our role is to uncover them, align the team, and provide a roadmap for success. Here are a few anonymized examples that show how clarity, confidence, and continuity change the outcome of IT projects.

Doctor's Desk

Case Study 1: Healthcare IT System

Problem:
A healthcare IT system upgrade was stalling due to unclear requirements and constant rework.

Gaps Identified:

  • Missing user stories

  • No test coverage plan

  • Misaligned workflows between clinicians and developers

Solution:
Union Solutions delivered a Clarity Blueprint with functional specs, user stories, and an Azure DevOps backlog.

Result:
Delivery time reduced by 30% and rework cycles dropped significantly.

Image by Annie Spratt

Case Study 2: Government IT Program

Problem:
A state-level IT program faced delays and budget overrun risks from multiple misaligned stakeholders.

Gaps Identified:

  • No centralized documentation

  • Conflicting stakeholder priorities

  • Compliance requirements overlooked

 

Solution:
Union Solutions facilitated workshops, performed a gap analysis, and built a roadmap with compliance checks integrated into Azure DevOps.

Result:
Stakeholders aligned in 2 weeks, and the program proceeded on schedule with minimized compliance risk.

Image by Marvin Meyer

Case Study 3: SaaS Platform Rollout

Problem:
A SaaS company’s product rollout was bogged down by unclear acceptance criteria and duplicate work across teams.

Gaps Identified:

  • Poorly defined user acceptance tests

  • Overlapping backlog items

  • Lack of process documentation

 

Solution:
Union Solutions provided a Gap Finder Session followed by a Blueprint, restructuring the backlog and writing test-ready acceptance criteria.

Result:
The team launched on time, cut rework costs by 25%, and improved QA pass rates.

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