

Case Studies
From Stalled to Shipped: Real Results With Union Solutions
Every client starts with hidden gaps. Our role is to uncover them, align the team, and provide a roadmap for success. Here are a few anonymized examples that show how clarity, confidence, and continuity change the outcome of IT projects.

Case Study 1: Healthcare IT System
Problem:
A healthcare IT system upgrade was stalling due to unclear requirements and constant rework.
Gaps Identified:
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Missing user stories
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No test coverage plan
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Misaligned workflows between clinicians and developers
Solution:
Union Solutions delivered a Clarity Blueprint with functional specs, user stories, and an Azure DevOps backlog.
Result:
Delivery time reduced by 30% and rework cycles dropped significantly.

Case Study 2: Government IT Program
Problem:
A state-level IT program faced delays and budget overrun risks from multiple misaligned stakeholders.
Gaps Identified:
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No centralized documentation
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Conflicting stakeholder priorities
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Compliance requirements overlooked
Solution:
Union Solutions facilitated workshops, performed a gap analysis, and built a roadmap with compliance checks integrated into Azure DevOps.
Result:
Stakeholders aligned in 2 weeks, and the program proceeded on schedule with minimized compliance risk.

Case Study 3: SaaS Platform Rollout
Problem:
A SaaS company’s product rollout was bogged down by unclear acceptance criteria and duplicate work across teams.
Gaps Identified:
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Poorly defined user acceptance tests
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Overlapping backlog items
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Lack of process documentation
Solution:
Union Solutions provided a Gap Finder Session followed by a Blueprint, restructuring the backlog and writing test-ready acceptance criteria.
Result:
The team launched on time, cut rework costs by 25%, and improved QA pass rates.